Account deletion

Delete in the app

Open your profile, then Settings → Delete account. Review the explanation and type DELETE MY ACCOUNT to confirm. You can cancel before submitting.

On the web, open Social settings and select Delete account. Type DELETE to confirm.

Accounts linked to Apple require fresh Apple confirmation in the iPhone or iPad app before deletion. If confirmation or processing fails, the app reports that deletion has not completed. You can retry.

What deletion removes

Successful deletion permanently removes your personal account contact details, saved locations and preferences, civic profile, credentials, device tokens, and sign-in sessions. It removes your Social comments, messages, questions, reactions, ratings, follows, group memberships and personal verification submissions. Other people’s replies remain after your comment is removed.

Private claim ownership, staff grants and campaign memberships are removed. Legacy account-linked poll responses lose their account link and location/device snapshots; poll totals remain.

The app confirms successful completion and signs you out. There is no restoration period. Do not submit deletion unless you intend this permanent result.

Records that remain separate

A non-login account identifier and deletion receipt remain so campaign records keep their references. Campaign-owned contacts, operational records, organizational publications and financial records are separate from your personal Social account and are not deleted with it. Independently sourced public election and official directory records also remain.

This page does not promise that all campaign or public records become anonymous, or claim a blanket legal retention period. Requests concerning a campaign’s records are handled with the controller of those records.

Questions or access problems

Contact pangaon@gmail.com for privacy questions or help when you cannot access your account. Email is not required to start deletion in the app.